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Introduction to FSCM module:
- Credit Management
- Biller Direct
- Dispute Management
- Collection Management
- SAP Credit Management Overview
- Basic Settings
- Define Credit Control Area
- Assign Company Code to Credit Control Area
- Master data in SAP Credit Management
- Business partner settings
- Credit limit request
- Credit limit check
- Credit exposure update
- Processes
- Define Credit Segment
- Assign Credit Control Area and Credit Segment
- Define Credit Exposure Categories
- Define Recon a/c Without Credit Management Update
- Master Data
- Master Data Mass Changes
- List Displays
- Integration of Credit Management with FI-AR
Biller Direct overview
Basic Settings
Process Integration with Accounts Receivable Accounting
- Release Credit Cards
- Edit Payment Methods
- Set Account Determination for Credit Cards
- Assign Text ID
- Define Entries for the Logging of the Activities of Web users
- Define Partial Payment and Currency
- Define Payment Block for Release Process
- Define Reference User
- Customer Portal Administration
- Activities for the Bill Receiver
Dispute management overview
Dispute Case Processing
- Create RMS ID
- Element Types and Case Record Model
- Create Element Type
- Create and Process Case Record Model
- Create Attribute Profile
- Create Values for Attribute "Escalation Reason"
- Create Profile for Case Search
- Configure Text IDs
- Create Text Profile
- Create Status Profile
- NUMBER RANGE for Case
- Define Case Types
- Define Derivation of Element Types
- Define Automatic Status Changes
- Define Document Category for Attachments to Dispute Cases
- Activate Process Integration for SAP Dispute Management
- CDefine Default Values for Creation of Dispute Cases
- Automatic Write-Off of Dispute Cases
- Creation of Dispute Case
- Manage Dispute Case
- Closing of Dispute Case: Fully and Partial Payments
- Clearing of Dispute Case through Credit memo
- Automatic Write-off of Dispute Case
Overview of Collection Management
Basic Settings for Collection Management
- Define Company Codes for SAP Collections Management.
- Collection Strategies
- Organizational Structure: Segments, Collection Profiles, Collection Groups etc
- Business Partner BADI’s discussion
- Promise to Pay: Create RMS ID, Create Status Profile etc.
- Define Number Range Interval for Case
- Define Case Types
- Customer Contacts: Define Result of Customer Contact.
- Resubmit: Define Resubmission Reason.
- SAP Dispute Management Integration:
- Worklist: Define Distribution Procedure
- Activate SAP Collections Management
- Activate/Deactivate Standard Implementation for Mapping in FI-AR
- Activate Distribution per Company Code
- Make Settings for Promise to Pay
- Define Groupings and Assign Number Ranges
- Business Partner Settings
- Synchronization Control: Activate Synchronization Options
- Activate PPO Requests for Platform Objects in the Dialog
- Transfer of Data from SAP AR to FSCM Collections Management
- Generation of the Work List
- My Work List
- Supervisor – All Work list
- Promise To Pay
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